SmartSense by Digi Status

All Systems Operational

SmartSense 4 UI Operational

SmartSense 4 Sensor Data Pipeline Operational

SmartSense 4 Mobile Operational

SmartSense 4 Partner API Operational

SmartSense Reporting Operational

Upstream Services Operational

Carriers Operational

Notifications and Messaging Operational

Service Providers Operational

Legacy Services Operational

TempAlert Operational

SafeTemps Operational

SmartTemps Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 8, 2022

No incidents reported today.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

Upstream Carrier

Resolved - This incident has been resolved.
Aug 5, 22:13 EDT

Monitoring - We are monitoring our carrier's implemented fix to their network.
Aug 5, 21:31 EDT

Identified - We have identified an issue that one of our cellular carriers is having challenges with their network currently. We will continue to post updates here.
Aug 5, 20:36 EDT

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022

Degradation in Service

Resolved - This incident has been resolved.
Jul 28, 21:50 EDT

Update - We continue to recover the data readings and expect to have all devices processing in real time within the next few hours.
Jul 28, 19:27 EDT

Identified - The issue has been identified, and a fix has been implemented. The system is now processing backlog readings. Missed reports may continue to send during this time while data processes. No data readings have been lost.
Jul 28, 17:44 EDT

Investigating - We are currently investigating reports of degradation in service.
Jul 28, 16:23 EDT

Jul 27, 2022

Reporting Maintenance

Completed - The scheduled maintenance has been completed.
Jul 27, 05:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 04:00 EDT

Scheduled - We will be undergoing scheduled maintenance during this time. Reports may be intermittently unavailable during the maintenance window.
Jul 26, 09:24 EDT

Jul 26, 2022

No incidents reported.

Jul 25, 2022

Reporting Maintenance

Completed - The scheduled maintenance has been completed.
Jul 25, 17:41 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 16:00 EDT

Scheduled - We will be releasing optimizations that will impact the availability of the Open Incident and Incident Summary reports. Other reports will not be impacted.
Jul 22, 14:27 EDT