SmartSense by Digi Status

All Systems Operational

SmartSense 4 UI Operational

SmartSense 4 Sensor Data Pipeline Operational

SmartSense 4 Mobile Operational

SmartSense 4 Partner API Operational

SmartSense Reporting Operational

Upstream Services Operational

Carriers Operational

Notifications and Messaging Operational

Service Providers Operational

Legacy Services Operational

TempAlert Operational

SafeTemps Operational

SmartTemps Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 31, 2023

Reporting Degradation

Resolved - This incident has been resolved.
Mar 31, 07:51 EDT

Identified - We have identified an issue that caused the Report Section of our dashboard not to display data past 7 am this morning. We are in the process of implementing a solution that will go into effect this evening.

Please note this is not impacting the alarming of excursions.
Mar 30, 11:42 EDT

Mar 30, 2023

SmartSense 4 Maintenance

Completed - The scheduled maintenance has been completed.
Mar 30, 15:31 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 14:30 EDT

Scheduled - We will be undergoing necessary system maintenance during this time.
Mar 28, 16:29 EDT

Mar 29, 2023

No incidents reported.

Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

Slowness in Data Processing

Resolved - The issue is resolved; we are currently processing data in real-time. Sensor data that was delayed during this incident is currently being backfilled.
Mar 24, 17:23 EDT

Investigating - We are currently investigating reports of data delays. It is possible some users may experience slowness in the application.
Mar 24, 16:24 EDT

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.