All Systems Operational
SmartSense 4 UI Operational
SmartSense 4 Sensor Data Pipeline Operational
SmartSense 4 Mobile Operational
SmartSense 4 Partner API Operational
SmartSense Reporting Operational
Upstream Services Operational
Carriers Operational
Notifications and Messaging Operational
Service Providers Operational
Legacy Services Operational
TempAlert ? Operational
SafeTemps ? Operational
SmartTemps ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 8, 2022

No incidents reported today.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022
Resolved - This incident has been resolved.
Aug 5, 22:13 EDT
Monitoring - We are monitoring our carrier's implemented fix to their network.
Aug 5, 21:31 EDT
Identified - We have identified an issue that one of our cellular carriers is having challenges with their network currently. We will continue to post updates here.
Aug 5, 20:36 EDT
Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022
Resolved - This incident has been resolved.
Jul 28, 21:50 EDT
Update - We continue to recover the data readings and expect to have all devices processing in real time within the next few hours.
Jul 28, 19:27 EDT
Identified - The issue has been identified, and a fix has been implemented. The system is now processing backlog readings. Missed reports may continue to send during this time while data processes. No data readings have been lost.
Jul 28, 17:44 EDT
Investigating - We are currently investigating reports of degradation in service.
Jul 28, 16:23 EDT
Jul 27, 2022
Completed - The scheduled maintenance has been completed.
Jul 27, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 04:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time. Reports may be intermittently unavailable during the maintenance window.
Jul 26, 09:24 EDT
Jul 26, 2022

No incidents reported.

Jul 25, 2022
Completed - The scheduled maintenance has been completed.
Jul 25, 17:41 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 16:00 EDT
Scheduled - We will be releasing optimizations that will impact the availability of the Open Incident and Incident Summary reports. Other reports will not be impacted.
Jul 22, 14:27 EDT