SmartSense by Digi Status

All Systems Operational

TempAlert Operational

FreshTemps Operational

SafeTemps Operational

SmartTemps Operational

SmartSense 4 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 2, 2020

No incidents reported today.

Jun 1, 2020

No incidents reported.

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020

Sensor Cloud and Z system data ingestion problems

Resolved - This incident has been resolved.
May 28, 20:36 EDT

Update - We continue catching up with the backlog of sensor readings. Most devices are reporting in real time, but some may still present with delays. We are continuing to monitor.
May 28, 19:33 EDT

Update - We are continuing to monitor for any further issues.
May 28, 16:14 EDT

Update - We are continuing to work through our backlog of sensor data.
May 28, 15:48 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 28, 13:21 EDT

Identified - The issue has been identified and a fix is being implemented.
May 28, 12:51 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 28, 12:44 EDT

Update - We are continuing to investigate this issue.
May 28, 12:34 EDT

Investigating - We are currently investigating a problem affecting access to SensorCloud and data collection for our Z sensor systems. The Z system is robust enough to handle disconnects, so no data will be lost. FreshTemp customers using Z sensors may see a delay in sensor data collection.
May 28, 11:55 EDT

May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.