Degraded Performance
Incident Report for SmartSense by Digi
Resolved
This incident has been resolved.
Posted Jun 22, 2022 - 16:11 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 22, 2022 - 13:56 EDT
Update
We are continuing to investigate reports of degraded performance within the web and mobile applications. Data is being processed in real-time and alarms are not impacted and continue to send upon threshold excursions.
Posted Jun 22, 2022 - 12:50 EDT
Update
We are continuing to investigate reports of degraded performance within the web and mobile applications. Data is being processed in real-time and alarms are not impacted and continue to send upon threshold excursions.
Posted Jun 22, 2022 - 11:18 EDT
Investigating
We are currently investigating user reports of degraded performance within the platform website. Alarms are still performing as expected and notifying contacts.
Posted Jun 22, 2022 - 10:00 EDT
This incident affected: SmartSense 4 UI.