SmartSense Login Failures
Incident Report for SmartSense by Digi
Resolved
This incident has been resolved.
Posted Jul 11, 2023 - 03:18 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 11, 2023 - 01:47 EDT
Update
We are continuing to work towards full recovery.
Posted Jul 11, 2023 - 01:16 EDT
Update
Some services are returning online. We are continuing to work on the solution for full performance.
Posted Jul 11, 2023 - 00:59 EDT
Update
Some services are returning online. We are continuing to work on the solution for full performance.
Posted Jul 10, 2023 - 22:43 EDT
Update
Some services are returning online. We are continuing to work on the solution for full performance.
Posted Jul 10, 2023 - 20:50 EDT
Update
Some services are returning online. We are continuing to work on the solution for full performance.
Posted Jul 10, 2023 - 19:11 EDT
Update
Some services are returning online. We are continuing to work on the solution for full performance.
Posted Jul 10, 2023 - 17:53 EDT
Identified
We've identified an issue with one of the components in our infrastructure and are currently working on a solution.
Posted Jul 10, 2023 - 16:52 EDT
Update
We are continuing to investigate the degradation in the performance of the system. We will continue to provide updates.
Posted Jul 10, 2023 - 16:04 EDT
Investigating
We are currently investigating this issue.
Posted Jul 10, 2023 - 15:22 EDT
This incident affected: SmartSense 4 UI, SmartSense 4 Sensor Data Pipeline, SmartSense 4 Mobile, and SmartSense 4 Partner API.
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