Wireless Carrier Outage

Incident Report for SmartSense by Digi

Resolved

This incident has been resolved.
Posted Sep 14, 2026 - 08:30 EDT

Update

We are continuing to monitor for any further issues.
Posted Sep 13, 2026 - 21:36 EDT

Update

We are continuing to monitor for any further issues.
Posted Sep 13, 2026 - 17:04 EDT

Update

Our cellular provider has identified root cause and data is starting to backfill.
We will continue to monitor progress.
Posted Sep 13, 2026 - 10:27 EDT

Monitoring

One of our network carriers is currently experiencing connectivity issues, which may affect some customers using SuperSIM gateways. Their teams are actively working to resolve the outage, and we will provide updates once it is resolved.
Posted Sep 13, 2026 - 07:53 EDT
This incident affected: Upstream Services (Carriers).
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