Carrier Service Degradation

Incident Report for SmartSense by Digi

Resolved

This incident has been resolved.
Posted Sep 06, 2026 - 22:22 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 06, 2026 - 21:26 EDT

Update

We are continuing to work on a fix for this issue.
Posted Sep 06, 2026 - 21:26 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 06, 2026 - 21:14 EDT

Update

We are continuing to investigate this issue.
Posted Sep 06, 2026 - 20:08 EDT

Update

We are continuing to investigate this issue.
Posted Sep 06, 2026 - 18:44 EDT

Update

We are continuing to investigate degradation in service impacting connectivity. Missed Reports are continuing to trigger as normal. Data will continue to collect and store and forward once connectivity is restored.
Posted Sep 06, 2026 - 17:50 EDT

Investigating

We are currently investigating this issue.
Posted Sep 06, 2026 - 16:29 EDT
This incident affected: Upstream Services (Carriers).
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