SmartSense App Launch Issues on iOS version 27

Incident Report for SmartSense by Digi

Resolved

The issue has been resolved. SmartSense app version 1.64.1 is now available to the general public on the Apple App Store.
Posted Sep 29, 2026 - 11:27 EDT

Update

We are continuing to monitor Apple’s review process for the new SmartSense iOS app version.
Posted Sep 29, 2026 - 08:15 EDT

Monitoring

We are actively monitoring Apple’s review process for the new SmartSense iOS app version
Posted Sep 28, 2026 - 18:50 EDT

Update

A new SmartSense iOS app version has been submitted to the App Store. We are currently awaiting Apple’s approval and have requested an expedited review to make it available to users as quickly as possible.
Posted Sep 28, 2026 - 17:27 EDT

Update

We are continuing to work on a fix for this issue.
Posted Sep 28, 2026 - 15:07 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 28, 2026 - 12:58 EDT

Investigating

We are currently investigating this issue.
Posted Sep 28, 2026 - 12:25 EDT
This incident affected: SmartSense 4 Mobile.
← Current Status Powered by Atlassian Statuspage